FAQ

Frequently asked questions about The Peoples Produce

For Zone 1 and 2 orders must be placed by 11am Mondays.

For zones 3 and 4 orders must be placed by 11am Tuesdays.

For zone 5 and 6 orders must be placed by 11am Wednesdays.

Orders placed after the cut-off time may still be accepted, but only if contacted by phone (0423665013) to make arrangements.

Unfortunately, after the route is finalised, we are unable to add new deliveries without arrangement. To avoid disappointment [and having to wait until the following week to receive your produce], please place your order a day or two before the cut-off.

Click here to view delivery zones

Unfortunately, at this stage, we can not give a time of arrival as the route changes each week. If you need notice, please pop a message and your phone number in the notes section of your order form and we will sms you. Our driver can be out quite late sometimes. If your order has not arrived by 7 pm please give us a call.

We charge a combined packing and delivery fee of $9.95. This helps cover the cost of our unique Eco Esky’s and Ice packs and also having our awesome crew, select, quality check and carefully pack your order. We also use our own delivery crew, Dave and Glenn, and our own trucks to provide the best and a more personalized service. We think this makes all the difference and we hope you do to! Any orders over $150 will be waived any delivery fee ūüôā

Click here to view delivery zones

You can pickup your orders at one of eight weekend market locations.

Saturday Pickups from:

  • Kyilla Farmers Market¬†– Selkirk St, North Perth
  • Kingsway Farmers Market¬†– 34 Bellerive Blvd, Madeley
  • Subiaco Farmers Market¬†– 271 Bagot Rd, Subiaco
  • Cockburn Farmers Market – Nicholson Reserve, Dotteral Ave, Yangebup

Sunday Pickups from:

  • Vic Park Farmers Market¬†–¬† John McMillan Park, East Victoria Park
  • Freo Farmers Market¬†–¬† 79 Lefroy Rd, Beaconsfield
  • Palmyra Farmers Market – Mckimmie Rd, Palmyra
  • Hillarys Farmers Market – Marina Lake park, Northside Drive, Hillarys
ALL PICKUP ORDERS MUST BE PLACED ONLINE BY 11AM THURSDAY MORNING

We really appreciate your understanding in helping us to streamline our efficiency

We come from 4 generations of farmers and are passionate about providing fresh produce of the utmost quality. We do our very best to provide you with the very best produce we [or our other local suppliers] have to offer. If you are not satisfied, simply contact us and we will make suitable arrangements.

We will try to substitute with something similar eg… If we don’t have grape tomatoes we’ll replace with cherry tomatoes. No Continental cucumbers, we’ll give you Lebanese etc… If you do not want items substituted, please pop a note saying so on your order form. If we can’t substitute an item we will issue you a refund as soon as we can.

Yes, we are happy to swap one or two items in our pre itemised boxes. Please pop a note on your order form and we will endeavour to accommodate as much as is possible.

Please check the invoice on the side of your box. If for some reason we couldn’t provide you with what you ordered, there will be a note on your order form. If a refund is to be provided it will be issued within a couple of days. If you do not receive a refund please contact us as a mistake has been made and we will rectify it ASAP.

If you have any problems whatsoever with ordering, please feel free to¬†contact us¬†and we will be more than happy to assist you. Please note that we are often without reception or very busy. If you can’t get us on the phone, please sms Anies on¬†0423665013¬†with your query and she will endeavour to get back to you as soon as possible.

While we endeavor to provide the best, freshest and cleanest produce WA’s farmers have to offer, sometimes some varieties of produce may not be in a steady supply or may be affected by unforeseen events such as weather or pests. If we can guarantee the supply, it will be reflected in the product description in the online store, but for other items where the supply is varied we will opt to leave it off the description. This does not mean the product you receive will not be either organic or pesticide free, it just means we are choosing to be safe with the description. Our end vision is for the supply and demand to reach a point where all items will be organic and pesticide free all year round. Together, we can get there!